Factory Authorized & 100% Satisfaction Guaranteed

When you do business with Rogue Valley Heating & Air Conditioning you are backed with the complete Carrier Warranty & our 100% satisfaction guarantee!

Our Unequaled Guarantee

With nearly a hundred years in business and over forty years in heating and air conditioning, we are the area’s oldest HVAC company, so we will be there when you need us. It’s also why we are able to offer the following on our deluxe & supreme systems:

  1. Preferential service guarantee. When you buy a system from us, we promise to respond to your service needs within 24 hours from the time you call.
  2. Lifetime duct warranty.
  3. Performance guarantee. We guarantee the temperature will be within plus or minus two degrees at the thermostat.
  4. 100% satisfaction buy back guarantee. (This gives you the opportunity to try it for a full year to see if you like it. If you’re not satisfied for any reason we will buy it back at the full purchase price. That’s unprecedented in the industry!)
  5. Investment guarantee. Anyone can sell something for less by compromising quality. We guarantee that you cannot find a comparable system at a better price or we will pay you the difference plus $50.00. All we ask is that you compare “apples to apples.”
  6. “Cutting edge” technology. Our technicians and installers are continuously being schooled in the latest industry developments.

No one else has the courage or faith in their own products to offer these guarantees, ever wonder why?

On top of our own guarantee, we are a factory authorized Carrier dealer.

The Carrier Warranty

Typically, Carrier products come with a 10-year parts limited warranty. Depending on your model, certain components within the product may have different standard warranties.

Additionally, Carrier also offers a variety of extended warranty programs to further protect your investment. And with repair bills ranging from $100 to $1,000 or more, an optional extended warranty from Carrier can be a wise move.

  • 1-yr to 10-yr coverage options for Parts Only, Labor Only, or Parts & Labor
  • Genuine Carrier replacement parts, designed to work perfectly with your system
  • This transferable warranty may increase the value of your home
  • Fully underwritten by Carrier Corporation, with no deductibles or hidden charges
  • All of the paperwork is handled by your Carrier dealer (That’s us)


Complete Carrier Warranty information is available on the Carrier Residential website.

If you have any questions about your coverage, contact us! We’re only a phone call or email away.